Terms & Conditions

Welcome to [sitename]. By accessing or making a purchase through our website, you agree to be bound by the following Terms & Conditions. These terms govern your use of our services, products (including the Wallet Clutch Embossed Calf Leather), and any interactions with our platform.

1. General Terms

  • These Terms apply to all users of [sitename], including browsers, customers, and merchants.

  • By using our site or placing an order, you agree to comply with all policies listed here and on our website.

  • We reserve the right to update, modify, or replace these Terms at any time. Changes take effect immediately upon posting.

2. Eligibility

  • You must be at least 18 years old to place an order or use services on [sitename].

  • By using this site, you confirm that all information provided is accurate and truthful.

3. Product Information

We strive for accuracy in all product descriptions, pricing, and images. However:

  • Colors may vary slightly due to lighting or screen settings.

  • Product availability is subject to change without notice.

  • We reserve the right to modify or discontinue any product without liability.

4. Pricing

  • All prices are listed in Vietnamese Dong (VND).

  • Prices include applicable taxes unless stated otherwise.

  • A flat shipping fee of 30,000 VND applies to all orders nationwide.

5. Ordering Process

  • Orders can be placed through our website using supported payment methods.

  • Once payment is confirmed, we will send a confirmation email and begin order processing.

  • We reserve the right to refuse or cancel any order for reasons including stock unavailability, payment issues, or suspected fraud.

6. Payment

We currently accept:

  • Bank Transfer via QR Code, supported by most Vietnamese banking apps.

  • Payment is due in full at the time of ordering.

For detailed payment instructions, refer to our Payment Methods policy.

7. Shipping & Delivery

  • Orders are processed within 1–2 business days, depending on quantity.

  • Estimated delivery time: 3–5 business days, excluding weekends and holidays.

  • Deliveries are handled by reputable courier partners.

Full details are available in our Shipping Policy.

8. Returns & Refunds

  • You may request a return within 7 calendar days of receiving your order.

  • Refunds are processed within 10 business days after returned items are received and approved.

  • Items must be unused, undamaged, and returned with original packaging.

See our full [Refund and Returns Policy] for conditions and procedures.

9. User Conduct

You agree not to:

  • Use our website for illegal or unauthorized purposes

  • Attempt to hack, disrupt, or overload our servers

  • Upload or transmit malicious code

  • Violate any applicable laws

Violation of these terms may result in account suspension or legal action.

10. Intellectual Property

  • All content on [sitename] (logos, images, product descriptions, graphics) is the property of [sitename].

  • You may not copy, reproduce, or distribute content without our written permission.

11. Limitation of Liability

[sitename] is not liable for:

  • Delays or failures caused by third-party couriers

  • Damage during transit not caused by our negligence

  • Indirect or incidental damages resulting from use of our products

Our total liability will not exceed the total amount paid for your order.

12. Force Majeure

We are not responsible for delays or failures due to causes beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Epidemics or pandemics

  • Labor strikes or courier disruptions

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Socialist Republic of Vietnam.

14. Contact Us

If you have any questions about these Terms, please contact:

  • 📧 Email: [email]

  • 📞 Phone: [phone]

  • 🌐 Website: [domain]